Ratio has recently installed Vendman!
Ratio has recently installed Vendman. The system is already proving popular with staff and customers alike!
What is Vendman?
Vendman is a smartphone-based vending management system which controls and connects our operations and accounts systems. Vendman allows us to collect and analyse key information about our business and how we meet our customers’ needs.
How does Ratio use Vendman?
Every customer enquiry, service call and machine visit is processed through Vendman in real time. This means that every action is instantly recorded against the relevant machine and customer account. We monitor our managed vending service to ensure that each machine is being cleaned and replenished on schedule.
How does this benefit our customers?
Vendman helps us to tailor our vending services to meet each customer’s needs. This ensures that every individual account is being handled to the best of our ability, as agreed with our customers. We are more efficient and our customers are better-informed and confident in our quality of service.
How can you make the most of Vendman on your account?
It is easy to get started! Whether you’d like to change a selection in a vending machine, or discuss a completely new vending service, just get in touch. We pride ourselves on understanding each customer’s ongoing vending requirements and adapting our service to meet them.
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